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// comms

SENDING COMMS VIA SMS (TEXT THE BOT)

How to send a broadcast by texting BandBrain instead of using the dashboard.

You don't have to be at the dashboard to send a broadcast. Text the BandBrain number and the agent handles it.

Example

You text BandBrain:

"text everyone the hotel info for tonight"

The agent:

  1. Calls find_today to look up tonight's hotel from your day_facts
  2. Composes the message body
  3. Calls preview_comm_audience to figure out who'd get it
  4. Texts you back with the preview: "I'll text 12 people — Jordan, Sam, Riley, +9 others. Body: 'Tonight at Spark by Hilton Bensalem, 3499 Street Rd, Bensalem PA 19020'. OK to send?"
  5. You reply "yes" or "go"
  6. The agent fires the actual send and confirms when done

What you can say

The agent understands natural language. Examples:

  • "Text everyone the load-in is at 3pm"
  • "Email the production crew the venue parking note"
  • "Send a test to just me saying 'agent test ok'"
  • "Email everyone tomorrow's daysheet link"
  • "Text the band the hotel + tomorrow's van call"

Two-phase confirm

The agent ALWAYS shows you the preview first. No accidental sends. You have to explicitly confirm (reply yes/go/send/ok) before it fires.

Admin gate

Comms tools are admin-only. If a non-admin (someone without Full Access on their roster row) texts "send a broadcast", they get a clean refusal: "Refused: this action requires Full Access on your roster permissions. Ask the tour manager to grant it."

Scheduled vs one-off

This article is about one-off comms. For recurring ("send the daysheet every morning at 6am"), see Creating an automation.

Signed in? Ask the help assistant in your dashboard.

last updated 2026-10-13