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EMAIL CHANNEL

Your band's BandBrain inbox — how to feed knowledge in via email forwards.

Every BandBrain band gets a dedicated email address: <yourband>@bandbrain.ai. Find it on the Channels page or the Channels quadrant on the home page.

What to send to it

Anything you want BandBrain to know:

  • Day sheets from Master Tour
  • Venue advance packets
  • Promoter contracts (PDFs)
  • Press contact lists
  • Email threads with the booking agent (CC the BandBrain address)
  • Travel confirmations
  • Hotel reservations

What happens with each inbound email

  1. Message saved to the conversations log — searchable via the agent's search_messages tool and visible on the Inbox page
  2. Attachments ingested — PDFs, images, sheets, docs become resources in your knowledge base
  3. Links followed — Drive / Dropbox URLs in the body get auto-ingested if BandBrain can access them
  4. Body text parsed for structured facts via day_facts extraction — load-in times, doors, hotel confirmations all become structured data
  5. Sender added to contacts (if not already there) — auto-extracts name + organization + role from email signature

Email is ingestion-only

BandBrain never auto-replies to an inbound email. The agent doesn't run; no agent-composed response goes out. Email is a one-way pipe into the brain.

The reason: email threads are often multi-party (booking agent, manager, label, venue). Auto-replying would inject the bot into business conversations unpredictably. Inbound = absorb; outbound = only via explicit broadcast.

Master Tour day sheets

A common pattern: your booking agent emails the daysheet PDF to your BandBrain address every morning. Within ~1 minute:

  • PDF is ingested as a resource
  • day_facts extraction pulls venue/hotel/schedule/contacts into the structured store
  • Sender domain is checked — if it's @eventric.com or @mastertour.com, the resource gets tagged metadata.source = "mastertour" so the agent knows it's canonical data

After that, any band member texting "what's tonight's hotel?" gets the right answer instantly.

CC'ing the BandBrain inbox

A nice pattern: CC <yourband>@bandbrain.ai on threads with promoters / venues / label. BandBrain absorbs the back-and-forth and the agent can search past conversations later: "what did the Wiltern's PM say about parking last time?"

What if mail isn't getting through?

See Email troubleshooting.

Signed in? Ask the help assistant in your dashboard.

last updated 2026-06-02