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SCHEDULED COMMS AUTOMATIONS

Recurring broadcasts on a cron schedule — daily daysheets, nightly hotel pushes.

A comms automation is a scheduled broadcast that fires repeatedly. Common patterns:

  • "Send the daysheet to the band every morning at 6am"
  • "Text hotel address + tomorrow's van call to everyone at 10pm each night"
  • "Email the production crew Monday's schedule every Friday at noon"

Where automations live

/dashboard/comms/automations — list, create, pause/resume, delete.

Each automation row shows:

  • Name + cron + timezone
  • Audience + channels
  • Body prompt (the natural-language description of what to send each run)
  • Enabled / paused
  • Next run time
  • Last run's result (delivered count or error)

How they fire

A background scheduler ticks every 60 seconds. When an automation's next_run_at is in the past, it gets enqueued to run.

When a run executes:

  1. The agent composes the body from the body_prompt (using live tour data via find_today, search_knowledge, etc.)
  2. sendComm fans the result to the audience on the enabled channels
  3. The automation's next_run_at is recomputed from the cron expression

The composition step uses the same brain that powers the dashboard chat — so when your body_prompt says "send tonight's hotel address and tomorrow's van call", the agent looks those up live, every run.

Body prompts

The body_prompt is NOT a literal template — it's a description for the agent to compose from. Examples:

  • "Send today's daysheet link plus venue, hotel, and load-in summary."
  • "Tonight's hotel name and address, plus tomorrow morning's van call time."
  • "Tomorrow's flight time and gate from Sky Harbor."

Each run, the agent reads your live tour data and composes a fresh message. So one automation row can drive a different message every day without you maintaining a template.

See also

Signed in? Ask the help assistant in your dashboard.

last updated 2026-06-02