BandBrain is an operations assistant for touring artists and their teams. Think of it as a brain for the band that lives inside whatever messaging surface the crew already uses — SMS, email, the dashboard — and knows everything about the tour.
What BandBrain does
- Reads your tour data. Day sheets, advance docs, contracts, contact lists, settlement notes — connected via Google Drive, Dropbox, or email forwards. BandBrain auto-ingests them and keeps them current.
- Answers questions over text. "What's tonight's hotel?" "Who's the production manager at the Wiltern?" "What did the promoter send last week?" — the agent searches your tour knowledge and replies in seconds.
- Sends comms. Admins can broadcast SMS / email to everyone, a role, or specific people. Scheduled automations run on cron (e.g. 6am daily daysheet).
- Manages structured data. Add guests to the list, update van calls, edit hotel info — and BandBrain writes the change back to the source sheet automatically.
Who's on the system
- Admins: full access to the dashboard, can manage everyone else, can send comms, can connect/disconnect integrations.
- Band & crew: roster members who text/email BandBrain for tour info. They don't need to log in to the dashboard.
- External contacts: a CRM-style directory of promoters, venue staff, label/PR/agent reps. They don't interact with BandBrain directly; admins reference them.
How to get around
The left nav is the main map:
- Home — daily driver: ask BandBrain, send a quick comm, see today's daysheet, channel status
- Roster — who's on the tour and their permissions
- Comms — broadcast composer + scheduled automations
- Knowledge — what tour documents are connected
- Connectors — third-party integrations (Master Tour, Drive, Dropbox, Stripe, Square, Squarespace)
- Channels — SMS / email setup
- Coverage — eval/QA matrix for the bot's read accuracy
- Inbox — every conversation thread across all channels
- Usage — per-tenant API cost tracking
- Help — you're here
When in doubt
Use the help chat at the top of /dashboard/help — it knows every page in the help center and can answer questions about how BandBrain works. For tour data ("what's tomorrow's lobby?"), use the Ask BandBrain box on the home page or text the bot.